Demo Actors

Actor Role
Patient 1 Patient 1
Gary
Needs a colonoscopy performed.
Patient 2 Patient 2
Kevin
On a 1-year follow-up plan for bariatric surgery.
Patient 3 Patient 3
Pauline
On a Family Practice VIP Patient plan.
Receptionist Receptionist
Jenna
First point of contact when patient(s) call clinic.
Provides high level information to patient(s).
Medical Office Assistant Medical Office Assistant
Rose
Interacts with patient(s) by answering inquiries.
Schedules services like consults, diagnostics and surgeries.
Provides information/updates.
Nurse Nurse
Alan
Admits patient(s) for surgery.
In charge of follow-up care for bariatric surgery patients.
Documents what supplies were used for the surgery.
Physician Physician
Dr. Jones
Evaluates patient(s)’ medical condition.
Updates patient records in Pulse PRM.
Operations Manager Operations Manager
Amanda
Determines lead conversion rates.
Determines usage rates of resources.
Finds out costs associated for each surgery.
Facility Manager Facility Manager
Harv
Manages inventory at clinic.
Marketing Consultant Marketing Consultant
Lucy
Runs an online marketing campaign to advertise the services provided by the clinic.
Accountant Accountant
Bill
Generates the billing after services have been offered.
Ensures that the payment is processed.
MRI Technician MRI Technician
Mary
Administers diagnostic tests and assists in certain surgical procedures.